When
· Teens
· · 2012
· · · June
· · · · 18 (1 entry)
United, Still Borked ·
Earlier this year the United/Continental merger went through and pretty well everything customer-facing stopped working. Back in April, Duncan Davidson posted this horror story. I’ve been off the road for a couple months, and now I discover that United still can’t do advance checkin if you’re on a code-share, nor can the airport machines recognize you. So you step up the counter and back into 1982 ... [9 comments]
By Tim Bray.
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