I was bitching about bad technology to a senior person without a soapbox for this kind of thing, who wrote back: “That's how I feel about my life in general. I get in a car to go to work. Dumb, and filthy. I use horrible cellular technologies that drop 5 times on my way to work. I use airplanes that are 30 year old technology to fly, for God's sake, to do a keynote where most people can't see me, and to do 10 customer meetings I'd rather do with a very high quality video conference. And then I use a laptop whose UI hasn't advanced in, oh, 14 years.” I’m a bit more cheery than my correspondent about user interfaces, but is that an excellent wake-up call or what?